Trust, Conflict and Having Difficult Conversations

Do you ever find yourself avoiding a candid conversation with someone at work that you need to be able to depend on but do not trust?

Do you hold back repeatedly on initiating a necessary problem-solving conversation, only to have your anger and frustration erupt  like a volcano. . . leaving you struggling to repair the damaged relationship with someone important to your professional success?

Do you suspect that others may see you as not always being dependable and trustworthy in your relationships at work – even though your intentions are good?

If you said yes to any of these questions, this workshop may help you.  Join me and learn. . .

• A framework for understanding the conflicts we all experience
• Five different conflict management styles and when it’s best to use each of them
• A process for talking respectfully and directly about a conflict you are experiencing with someone at work
• A model for Trust as a decision, based upon four distinctly different Assessments (from the work of Charles Feltman)
• A process for talking respectfully and directly with another person when trust has been broken

Group discussion time will focus on strengthening skills that support managing OURSELVES around trust, distrust, conflict and “difficult” conversations.

“When you know more, you can do more.”

Marion Barry